The Socially Empowered Customer Wants You
Ever used the hashtag #SCRM (Social CRM) on Twitter? You can thank Brent Leary for that. He started the now-popular hash tag with hopes that it would trend up with social media Tweets like it has...
View ArticleCRM Playaz Take CRM Evolution
Brent Leary, co-founder and partner of consultancy CRM Essentials, and Paul Greenberg, president of The 56 Group – also fondly known as the CRM Playaz — concluded the second day of CRM Evolution today...
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